Why is Delta not answering calls?

Suppose the passenger chooses to call Delta, but there is a delay in getting a response from Delta. It must be due to a high volume of calls and the airline's inability to answer the phone. On the other hand, there is a shortage of representatives when the passenger calls the representative. If the passenger requires any immediate information, they can opt for the other communication methods and get a quick response from the representative. 

Connect with customer service on various communication methods. 

• Reach the airline representative on a call. 

If Delta not answer the call,  you can press the callback command when requesting a callback.  You can dial the official phone number of the airline and follow the instructions carefully. If you miss any IVR related to your query, you will not be able to proceed with the representative. Here are the steps to get the contact number of the airline: 

1. Open the official website of Delta. 

2. Drag your mouse down and click on the help option. 

3. Click on the additional assistance option. 

4. Dial the official phone number: 1(800) 221-1212. 

5. Follow the IVR steps and reach the representative by pressing the IVR command according to your topic. 

• Chat with the live representative. 

If the airline is not responding to your calls, you can opt for the chat option. To chat with the Delta representative, you must download the app and provide the required credentials to chat with the Delta representative. You will reach the representative and get the solution to your issue. Chat will provide you with an instant response from the representative.  Here are the steps: 

1. Install the Fly Delta app and sign in. 

2. Type your message in the blank screen, and you will see the multiple-choice option; you can select it. 

3. You can also choose the option of representative. 

4. After that, you will connect with the representative and get a quick solution from the representative. 

Source: Why is Delta not answering calls