Encountering an "Offline" status on your Canon printer while using Windows 11 can be frustrating, as it prevents you from printing important documents. However, there's no need to panic. In this blog post, we will provide you with a comprehensive troubleshooting guide to help you resolve the issue of your “Canon Printer Offline Windows 11”, enabling you to resume your printing tasks smoothly.

Verify the Printer's Connection

The first step in troubleshooting an offline Canon printer on Windows 11 is to ensure that the printer is correctly connected to both the power source and the computer. Follow these steps:

• a. Check Power and Cables: Ensure that your Canon printer is powered on and connected to a stable power source. Also, check the USB or Ethernet cable connections between the printer and your computer.
• b. Restart Printer and Computer: Power off your Canon printer and computer. Wait for a few seconds, and then power them back on. This can help refresh the connection between the devices.
• c. Test Connection: Print a test page or any document to check if the printer is responding. If not, proceed to the next steps.

Set Printer as Default

Setting your Canon printer as the default printer on Windows 11 can help resolve offline status issues. Here's how to do it:

• a. Open the Windows Settings by pressing "Windows" + "I" on your keyboard.
• b. Click on "Devices," then select "Printers & scanners."
• c. Locate your Canon printer in the list of devices and click on it.
• d. Click on "Manage" and then choose "Set as default."
• e. Close the Settings window and try printing a test page to see if the printer is now online.

Restart Print Spooler Service

The print spooler service manages print jobs on your computer. Restarting it can often resolve issues with offline printers. Follow these steps:

• a. Press "Windows" + "R" on your keyboard to open the Run dialog box.
• b. Type "services MSC" and hit Enter. This opens the Services window.
• c. Scroll down and locate "Print Spooler" in the list of services.
• d. Right-click on "Print Spooler" and select "Restart" from the context menu.
• e. Wait for the service to restart, and then check if the Canon printer's status changes to "Online."

Update Printer Driver

Outdated or incompatible printer drivers can cause offline status problems. Updating the printer driver can often resolve these issues. Follow these steps:

• a. Visit the official Canon website and navigate to the support section.
• b. Enter your printer model and locate the latest driver for Windows 11.
• c. Download the driver and run the installation file.
• d. Follow the on-screen instructions to install the updated driver.
• e. Restart your computer and check if the Canon printer is now online.

Disable Use Printer Offline Setting

Sometimes, the "Use Printer Offline" setting in Windows 11 can mistakenly be enabled, causing the offline status. Disabling this setting can help resolve the issue. Here's how to do it:

• a. Open the Windows Settings by pressing "Windows" + "I" on your keyboard.
• b. Click on "Devices," then select "Printers & scanners."
• c. Locate your Canon printer in the list of devices and click on it.
• d. Click on "Open queue" to access the print queue for your printer.
• e. In the print queue window, click on "Printer" in the menu bar and uncheck the "Use Printer Offline" option.

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