How do I get hold of Air New Zealand?

As a passenger, you should keep the ways to contact Air NZ on your checklist. You may get to speak to someone at the Airline anytime, so be prepared. Also, if there is any query, be it related to booking the flight, allowed baggage or refunds, or others, you are required to know how do I get a hold of Air NZ. Understanding this process will make it easy for you to contact quickly when you are required to speak to someone at the Airline to get your issue removed. This article reveals the methods to get hold of Air NZ.

Various ways to get hold of Air NZ?

For the convenience of all its customers worldwide, the Airline has formulated various ways of contact. This ensures that there is no congestion or traffic at one method. You can opt for any of the following given methods to get through the Airline.

Connect a Phone Call:-- You can make a call at Air NZ customer service phone number given on its official site. You will be able to talk to the live agent on the call with whom you can share the issue you are facing. Your concern will be taken into account, and a suitable response will be replied to you. Follow the given IVR instructions to talk to a live Air NZ agent.

  • Press 1 to make new bookings 
  • Press 2 to know the flight status
  • Press 3 to make changes to your reservations
  • Or you can press * to speak to a live person who will help you.

Through Live Chat Session:--You can also get hold of Air NZ through the live chat method provided by the Airline. It would help if you chatted with a live virtual agent during the chat session. Explain your issue to that agent; you will be assisted on the spot. Follow the given steps to avail the live chat method.

  • You need to go to Air NZ's official site
  • Go to the Help tab on the homepage
  • Click on Need Some Help option 
  • Write to express the issue you are facing.
  • You will get immediate replies.

A virtual live agent will assist you in real time and process the issue resolution.

Message Support:-- You can share the issue with Air NZ customer service through message support provided on their official site. Write the comprehensive message and send it, and you will be replied to as soon as possible. 

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