According to the BBC Money Box programme, some umbrella companies—even those that have been approved and registered by the membership organisation the Freelancer and Contractor Services Association (FCSA)—are improperly handling contractors. The programme included assertions made by "Steve," an unnamed contractor whose remarks were read aloud by an actor. Additionally, "Steve" claimed that the recruitment agency had only given him the name of one umbrella company and had not given him a list of preferred suppliers from which to choose.