Passengers who have made reservations with Lufthansa and want to book the exceptional assistance service for a companion, such as old age or disabled travelers. How to get assistance with Lufthansa? You can register for the required assistance service by calling the Lufthansa Assistance customer service number, which is available from Monday to Friday, 9 am to 5 pm. You should make sure to submit the required assistance request at least 72 hours before the flight departure time.

• Customers should dial 1800-778-4838  to register for Assistance services.

• Kindly choose the preferred language to speak with the Lufthansa assistant customer support agent.

• When the call connects with the executive, you need to share what assistance service is required and the passenger's booking details.

• To register the Assistance service, you must reach the check-in counter before 60 minutes of departure.

Does Lufthansa have Special Assistance?

Yes, Lufthansa does provide special assistance services to disabled or old-age passengers to make the journey stress-free and as comfortable as possible. The Airline does not refuse the request for an individual. You can make the booking in advance or last up to 72 hours before the scheduled flight departure time either via calling the Lufthansa Airline customer service phone number or submitting the particular assistance request form. 

Types of Assistance Available Lufthansa:

In this article, you will find what exceptional Assistance service Lufthansa offers for travelers with special needs. To get Assistance at the airport, you should make sure to proceed toward the check-in counter 60 minutes before the departure flight's scheduled time. Lufthansa Assistance service will be provided to those who have registered at least 48 hours before departure time. The Airline provides  two types of assistance services.

• Travelers with sensory impairment - Lufthansa provides exceptional assistance services for hearing or visually impaired passengers, like mobility impairments, dog assistance, oxygen, and others before or after the flight. You need to share the required assistance details either at the time of booking or after the reservation lasts up to 48 hours before the departure time.

• Lufthansa Wheelchair Assistance - Passengers can register for wheelchair assistance for those having difficulties while walking or standing for long periods. The Airline allows travelers to register for wheelchair assistance either at the time of booking or before 48 hours of departure.

How to Register for Assistance Lufthansa Airlines?

Travelers can register for the Lufthansa Airline Assistance service online by submitting the particular assistance form or email at [email protected]

• Kindly open the Lufthansa Airline official website.

• Click on the icon Book and Prepare, and then select Special Travel Needs.

• Select "Register your Assistance requirements online." 

• Fill in the essential details - Personal details, flight details, choice of assistance service, and more.

• Tap on the send icon and get the confirmation on the email address.