Royal Air Maroc is a government-owned airline. The involvement of the Moroccan government raises the people's trust in the airline and its services. Suppose you have made a booking with the airline and later are looking for How do I get in touch with Royal Air Maroc? To get the necessary information about your booked flight. This article will provide you with several ways that will help you to reach out to a person from the airline. 

How can I talk to a real person on the phone?

The passengers can seek the required information about their booked flight by connecting with the airline representative through a phone call. Their calling agents are ready to assist you 24/7. To get Royal Air Maroc customer service through a call, follow the steps below:

  • Visit the official website of Royal Air Maroc. 
  • Go to Contact Us and select the calling option. 
  • Dial 1 (844) 415-3955 and connect your call to their agent. 
  • Now, pay attention to the IVR to press the key that leads to a real person on the phone. 
  • Talk to the agent and then cut the call. 

 

How can I chat with Royal Air Maroc?

 

Chat is the second most selected option for the passengers. If they are unable to get a person from the airline on the call, chat is the most common option for the passengers in such cases. To get a chat agent, follow the steps below: 

  • Get to the official site of Royal Air Maroc. 
  • Tap on Contact Us and then scroll to the bottom to click on the chat icon. 
  • Get a message box on the screen containing several queries inside the box. 
  • Select the nature of your query and select your issue to continue to chat with the bot. 
  • If you are unhappy with the bot's assistance, ask for a real person in the chat to assist you. 

 

Does Royal Air Maroc give refunds?

 

Yes, Royal Air Maroc repays its passengers if they fall under the policies of the refund. In some cases, they may deduct a portion of your ticket and initiate the remaining amount to your source payment. Here are the conditions when you are entitled to a refund without any charges: 

  • The passengers who have canceled their flight within 24 hours of their booking.
  • Canceled the flight due to a medical emergency or the death of a family member. 
  • If your flight is delayed by more than three hours.